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HTTP 403

Account disabled

The account that owns this API key or connection has been disabled, so no request on its behalf is served.

"type": "https://ohlc.io/problems/account-disabled"

Why it happens

  • The account was suspended, for example for nonpayment or a terms violation.
  • The account was closed.

How to fix it

  • Email [email protected] from the account's address with the X-Request-ID of a failed request.
  • Settle any unpaid invoice in the dashboard billing page if a payment failed.

All problem types